Communications

Initiating a Complaint: Step 1

• Any member of the public who wishes to express a complaint should discuss the matter with the school employee involved.

The Administrator: Step 2

• If the complainant is unable to resolve a problem or concern at step one, within five working days of the meeting with the employee, the complainant may file a written, signed complaint with the principal. The principal shall evaluate the complaint and render a decision within five working days after receiving the complaint. 
• Complaint Form

The Superintendent: Step 3

• If Step 2 does not resolve the complaint, within 10 working days of the meeting with the principal, the complainant, if he/she wishes to pursue the action, shall file a signed, written complaint with the superintendent clearly stating the nature of the complaint and suggested remedy. A form is available, but not required.
• Complaint Form

The Board: Step 4

• If the complainant is dissatisfied with the superintendent’s finding and conclusion, the complainant may appeal the decision to the Board within five working days of receiving the superintendent’s decision. The Board may hold a hearing to review the findings and conclusion of the superintendent, to hear the complaint and to hear the evaluate any other evidence as it deems appropriate. Generally, all parties involved, including the school administration, will be asked to attend such meeting for the purposes of presenting additional facts, making further explanations and clarifying the issues. 

 

The Board may elect to hold the hearing in executive session if the subject matter qualifies under Oregon Revised Statutes. 

The complainant shall be informed of the Board’s decision within 20 working days from the hearing of the appeal by the Board. The Board’s decision will be final. 1 

Complaints against the principal may be filed with the superintendent (Submit to the Communication Specialist or District Secretary). 

Complaints against the superintendent should be referred to the board chair on behalf of the Board. The Board chair shall present the complaint to the Board. If the Board decides an investigation is warranted, the Board may refer the investigation to a third party. When the investigation is complete, the results will be presented to the Board. After receiving the results of the investigation, the Board shall decide in the open session what action, if any, is warranted. 

Complaints against the Board as a whole or against an individual Board member should be made to the Board chair on behalf of the Board. The Board chair shall present the complaint to the Board. If the Board decides an investigation is warranted, the Board may refer the investigation to a third party. When the investigation is complete, the results will be presented to the Board. After receiving the results of the investigation, the Board shall decide in open session what action, if any, is warranted.

Complaints against the Board chair may be made directly to the district counsel on behalf of the Board. The district counsel shall present the complaint to the Board. If the Board decides an investigation is warranted, the Board may refer the investigation to a third party. When the investigation is complete, the results will be presented to the Board. After receiving the results of the investigation, the Board shall decide in open session what action, if any, is warranted. 

If a complaint alleges a violation of state standards or a violation of other statutory or administrative rule for which the State Superintendent of Public Instruction has appeal responsibilities, and the complaint is not resolved at the Board level, the district will supply the complainant with appropriate information to file a direct appeal to the State Superintendent as outlined in Oregon Administrative Rule (OAR) 581-022-1940.

The content shared throughout the social media channels are ran and controlled by YC Communications office and are considered public records and therefore archived. You can request Public Records by filing out this form.

Images have media release permission forms approved, ensuring that the release of person was granted (Parents are required to either approve or deny that images/videos be taken of their child before the beginning of every school year. We have a list that is checked before any content of a student is published throughout the channels). 

The Yamhill Carlton School District strictly follows the FERPA and COPPA laws. The federal student privacy laws that regulate privacy and protect sensitive data are best known as FERPA and COPPA. FERPA, or the Family Educational Rights and Privacy Act, protects the privacy of student education records. The Children’s Online Privacy Protection Act (COPPA) addresses the protection of data for children under the age of 13. Both laws focus on the ongoing and ever-evolving challenge of protecting student data privacy that we take very serious here at YC. (20 U.S.C. § 1232g; 34 CFR Part 99)

 

Internal Social Media Policy: Comment Moderation Guidelines

 

Purpose

The Yamhill Carlton School District encourages respectful and constructive engagement on our social media platforms. These platforms aim to foster a sense of community and provide valuable information to students, families, and stakeholders. To maintain a positive and productive environment, the district has established guidelines for moderating comments on district-managed social media pages.

 

Moderation Policy

The district reserves the right to remove comments or content that violate the following guidelines:

Profanity and Offensive Language
Comments containing profanity, vulgar language, or offensive terms will be removed.

Hate Speech or Discrimination
Comments promoting hate, violence, or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic will be deleted.

Personal Attacks
Comments that harass, bully, or personally attack individuals or groups will not be tolerated.

Misinformation
Comments containing false or misleading information that could harm public understanding or safety will be removed.

Off-Topic Content
Comments that are unrelated to the topic of the post may be removed to maintain focus and clarity.

Commercial Advertising or Spam
Comments promoting products, services, or events not affiliated with the district, or that are spam-like in nature, will be deleted.

Confidential or Sensitive Information
Comments disclosing personal, confidential, or sensitive information about individuals, including students and staff, will be removed.

Illegal Content
Comments promoting illegal activities or containing content that violates local, state, or federal laws will be removed.

 

Comment Reporting and Review
Comments flagged by users or district staff for review will be promptly assessed for adherence to these guidelines.
Comments removed for policy violations will be documented internally, including the reason for removal, the user’s handle, and a timestamp.

 

Appeals Process
If a user believes their comment was removed in error, they may contact the district at 503-852-6980 to request a review.

 

Disclaimer
The district’s social media platforms are not monitored 24/7. Urgent concerns, including threats or emergencies, should be directed to appropriate authorities.

 

Contact

For questions or concerns about the district’s social media moderation practices, please email communications@ycschools.org

 

Acknowledgment

By participating on Yamhill Carlton School District’s social media pages, users agree to abide by these guidelines.

 

This policy ensures the district’s social media spaces remain safe, welcoming, and informative for all users.